Question 1

Do you offer makeup for weddings or special events?

Accepted Answer

Yes! We love creating flawless glam looks for weddings, grads, photoshoots, and other events. Reach out early to secure your date!

Question 2

How long do lash extensions or brow laminations last?

Accepted Answer

Lash extensions typically last 2–3 weeks before needing a fill. Brow lamination lasts around 4–6 weeks with proper care.

Question 3

What kind of hair extensions do you offer?

Accepted Answer

We specialize in premium hair extensions, tailored to your hair type and goals. During your consultation, we’ll recommend the perfect method for you.

Question 4

Do I need a consultation for extensions or color transformations?

Accepted Answer

Yes, consultations are required for extensions and major color changes. This ensures we understand your vision and deliver the best results.

Question 5

How should I prep for a hair appointment?

Accepted Answer

Please arrive with clean, dry hair unless we’ve advised otherwise. If you’re unsure, just reach out!

Question 6

What services do you offer?

Accepted Answer

We offer professional hair and makeup services, including hair extensions, color, styling, brows, lashes, and more. Our mission is to make you feel confident, glowing, and beautiful.

Question 7

How do I book an appointment?

Accepted Answer

Click the “Book Now” button on our site or reach out via email through our contact us page. Our online booking system is quick and easy!

Question 8

What payment methods do you accept?

Accepted Answer

What payment methods do you accept? We accept credit, debit, e-transfer, and cash.

Question 9

Do you accept walk-ins?

Accepted Answer

We’re by appointment only so we can give each client our full attention and the best experience possible.

Question 10

What if I need to re book or cancel my appointment?

Accepted Answer

Girl, life happens, we so get it. If you need to re book or cancel your appointment. Kindly, we ask you to please give us at least 24 hours notice. This makes life a bit easier for our stylists and techs and is kind and respectful to our busy schedules. We are always looking forward to our appointments with you!  Consistent late cancellations or no-shows may result in a fee.

Question 11

Can I bring someone with me to my appointment?

Accepted Answer

To maintain a relaxing environment, we ask that clients come alone unless arranged with us beforehand.

Question 12

Do you offer group bookings?

Accepted Answer

Yes!  Contact us to set up a personalized package for your bridal party, girls’ night, or other events.

Question 13

How can I join the Pretty & Pout team?

Accepted Answer

We’re always looking for passionate and talented professionals in our collective. Send us your resume and portfolio through our contact us page!

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